Frequently Asked Questions

FPU (Fraud Prevention Unit) is a community-focused organization dedicated to protecting people from digital fraud and scams. We provide:

• Educational workshops and webinars on fraud prevention
• One-on-one consultations for fraud victims
• 24/7 support hotline for immediate assistance
• SecureGuard AI system for real-time fraud detection
• Government reporting assistance
• Comprehensive educational resources

You can reach us through multiple channels:

• WhatsApp: +91 6376619714 (24/7 support)
• Email: contact@fraudpreventionunit.in
• Phone: +91 6376619714
• Social Media: Facebook and Instagram @fraud_prevention_unit
• Online Form: Use our fraud reporting form on the website

Yes, most of our services are completely free, including:

• Educational workshops and webinars
• Basic fraud prevention consultations
• 24/7 support hotline
• Educational resources and guides
• Government reporting assistance

We may offer premium services for organizations or advanced consultations, but our core community protection services remain free.

Absolutely yes! Your privacy and data security are our top priorities.

• 100% Confidential: All your personal information, fraud reports, and conversations are kept completely confidential
• No Data Sharing: We never sell, rent, or share your personal data with anyone, including third parties or advertisers
• Secure Storage: We use industry-standard encryption and security measures to protect your information
• Legal Compliance: We strictly adhere to all applicable data protection laws and regulations
• Transparent Practices: You can read our detailed privacy policy and contact us with any questions

Your trust is our most valuable asset, and we protect it with the highest level of security and confidentiality.

The most common fraud types include:

• Phishing: Fake emails or messages trying to steal personal information
• Investment Scams: Fake investment opportunities promising high returns
• Romance Scams: Fake online relationships to extract money
• Job Scams: Fake job offers requiring upfront payments
• Tech Support Scams: Fake technical support calls or messages
• Banking Fraud: Unauthorized access to bank accounts
• Identity Theft: Using someone else's personal information

Look for these red flags in suspicious emails:

• Urgent language demanding immediate action
• Generic greetings like "Dear Customer" instead of your name
• Suspicious sender email addresses
• Poor grammar and spelling mistakes
• Links that don't match the claimed sender
• Requests for personal or financial information
• Threats of account closure or legal action

When in doubt, contact the organization directly through their official website or phone number.

If you suspect you've been scammed, take these immediate steps:

• Stop all communication with the scammer immediately
• Don't send any more money or provide additional information
• Contact your bank if financial information was compromised
• Change passwords for all affected accounts
• Report to authorities using our government reporting assistance
• Contact FPU for immediate support and guidance
• Document everything including screenshots and communication records

SecureGuard is our advanced AI-powered fraud prevention system that provides:

• AI Threat Detection: Real-time monitoring for potential security threats
• Data Breach Alerts: Instant notifications when your data is compromised
• URL Safety Check: Verification of website URLs to identify phishing sites
• Government Reporting: Direct integration with official fraud reporting portals

The system uses machine learning algorithms to analyze patterns and identify suspicious activities before they become threats.

You can access SecureGuard by:

• Clicking the "Access SecureGuard" button on our website
• Visiting https://secureguard.fraudpreventionunit.in/
• Contacting us for a personalized demonstration

The system is designed to be user-friendly and accessible to people of all technical skill levels.

To attend our workshops:

• Check our website for upcoming workshop schedules
• Contact us via WhatsApp or email to register
• Follow us on social media for workshop announcements
• Request a workshop for your organization or community

Workshops are available both online and in-person, covering various topics from basic fraud awareness to advanced protection strategies.

Yes, we offer customized workshops for:

• Corporate organizations and businesses
• Educational institutions and schools
• Community groups and associations
• Government agencies and departments
• Non-profit organizations

Our organizational workshops are tailored to specific industry needs and can be conducted on-site or virtually.